Useful Contacts

Other services/ support for Young Carers:



  • This website from  Carers Trust has information and advice for Young Carers as well as a supportive online community which you can register to join: 


  • The Children’s Society’s Include Programme offers support and opportunities for Young Carers as well as resources:



Here are the details of some other services you may find useful:


Winston’s Wish

A national bereavement charity, offering support to families and professionals. They have a dedicated section of their website for young people.

Tel: 08452 03 04 05 (National helpline)

Domestic Violence


A free confidential organisation supporting women and children who have, or are, experiencing domestic violence.

Tel: 0808 800 0340 (24hr helpline)

Emergency Services

111- Non emergency number

112 – European emergency number

999 – Emergency number

0845 4647 – NHS Direct

In Case of Emergency contact details

I – In, C- Case, E- Emergency

Save the number of the person you would like to be contacted in case of an emergency under ICE on your mobile phone.


Self Harm


Online support and information for self harm

Eating Disorders

BEAT (Beat Eating Disorders)

Young people’s helpline: 0845 634 7650  Website:


Online Counselling


Free online support and counselling for young people:


Bullying UK (part of Family Lives)

Support for young people, parents, schools and adults regarding bullying.

Tel: 0808 800 2222



A free telephone counselling service for children and young people.

Tel: 0800 11 11


Futures (was Connexions)

A non-profit company offering careers and employability advice to all ages.

Tel: 0115 9601597


NGY myplace

Open 7 days a week for young people aged 13 to 19 years old. There are a range of activities on offer, health and wellbeing support as well as a relaxed place to go to meet new people

NGY myplace

29-31 Castle Gate



Tel: 0115 9525040

Staying safe online

Useful tips on how to use the internet safely.

The Samaritans

Tel: 08457 90 90 90

Social Care Service Departments

Children’s Social Care, Nottingham City Council

Tel: 0115 876 5600

Substance Misuse

National Drugs Helpline

Free confidential advice and information. 24 hour telephone service.

Tel: 0800 776 600

Talk to Frank

Information and confidential advice on drugs.

Tel: 0800 77 66 00

WAM – What About Me?

A confidential support service for children and young people aged five to nineteen who are affected by someone else’s drug or alcohol use.

WAM offer one to one support, telephone and text support and information resources.


Tel: 0115 950 6791

Text: 0797 072 4165